Legal
Privacy Policy
Last updated: August 2026
At Norah Light ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our business.
Information We Collect
We may collect personal information including:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Order history
- Communications with our team
- Information submitted through contact forms
- Information collected through cookies and analytics tools
How We Use Your Information
We may use your personal information to:
- Process and fulfil orders
- Communicate with you about your purchases
- Provide customer support
- Respond to enquiries
- Improve our products, services and website
- Send marketing communications where you have consented to receive them
- Prevent fraud and maintain website security
- Comply with legal obligations
Payment Information
Payments are processed securely through trusted third-party payment providers. Norah Light does not store your full credit card details on our servers.
Marketing Communications
If you subscribe to our mailing list, we may send you updates, promotions and news about Norah Light.
You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.
These technologies may collect information such as:
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral sources
We may use services such as Google Analytics and Shopify Analytics to help analyse website performance.
Sharing Your Information
We may share your information with trusted third-party service providers who assist us in operating our business, including:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Marketing and email service providers
- Analytics providers
We only share information necessary for these services to be provided. We may also disclose personal information where required by law.
Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.
Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
Contact Us
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Norah Light
Email: sales@norahlight.com.au